Clear the roadblocks of data circulation (big data helps national governance ④)
In recent years, big data has penetrated into all aspects of people’s lives with rapid development. Big data is a new stage of information development. With the convergence and integration of information technology and human production and life, the Internet is rapidly spreading, and global data is characterized by explosive growth and massive aggregation, which has had a major impact on economic development, social governance and people’s lives.
The emergence and application of big data provide a new means for national governance, but how to make big data better applied to national governance is a question worth thinking about.
Big data applications are in the early stage of development and need to constantly adapt to new situations.
"What is the development of your local big data?" "Big data? We have a lot! It’s developing well! You see, we already have so many servers! "
This conversation took place between Wang Sanshou, CEO of Guiyang Big Data Exchange, and a local government worker. Wang Sanshou believes that from such a simple conversation, it can be seen that the staff of some local governments are still not deeply aware of big data.
During the "Digital Expo" in 2017, the Blue Book of Big Data: China’s Big Data Development Report No.1, which was compiled by the Key Laboratory of Big Data Strategy and published by Social Science Literature Publishing House, was released. The report included the scores and rankings of the "Big Data Development Index" of 31 provinces and cities. The "Big Data Development Index" focused on three evaluation dimensions of big data: political use, business use and civil use, and carried out the status quo and potential of big data development in various provinces and cities across the country. The evaluation results show that the development of big data in different provinces and cities is uneven.
Wang Sanshou believes: "The understanding of’ big data’ is inconsistent among local governments. There is a lack of clear top-level design in the development of big data in some places, and there are similarities in development plans, which are not fully integrated with local reality." In addition, according to the "Analysis Report on Big Data Development Planning of Local Governments in China" issued by the Data Center Alliance, due to the lack of a unified big data industry classification statistical system and industrial operation monitoring means, local governments cannot make overall arrangements according to market demand, resulting in similar industrial positioning and intensified homogenization competition.
"From a global perspective, the application of big data is still in its infancy." Mei Hong, vice president of Beijing Institute of Technology and academician of China Academy of Sciences, believes that big data itself is in the early stage of development, and it still needs further optimization in the application of national governance.
The data flow of individual departments is not smooth, and information islands hinder data application.
In Bazhong City, Sichuan Province, the local court awarded a house judgment to Mr. Tang, a citizen. When Mr. Tang went to the Housing Authority to apply for the property right certificate with the effective judgment of the court, the Housing Authority could not find the relevant ownership information in the real estate registration center of the city. As for why the real estate registration center did not update the relevant information, the Housing Authority has never received a positive reply.
In this regard, the staff of Bazhong Housing Management Bureau is also very helpless. "What blocked the information flow between departments? Nothing else, that is, the authority of each department is isolated. " The staff member said, "The Housing Authority and the Real Estate Registration Center are just like brothers, right? It is difficult for departments with such close relationships to obtain information, let alone the’ distant relatives’ department. " In this staff member’s view, some unnecessary authority isolation, like an invisible wall, hinders the flow of government information.
Blocking information may make it difficult for people to handle affairs. Liu Lu, a doctoral supervisor at the School of Economics, Southwestern University of Finance and Economics, believes that "the openness of government affairs should not only point to the public, but also include the situation in which various departments disclose information to each other according to procedures for government affairs. Service-oriented government,’ service’ is not only aimed at the masses. For the sake of efficient and orderly administration, all departments within the government should also coordinate with each other to improve the efficiency of government services. "
Poor information will also bring regulatory uncertainty. Last year, the average increase of medical expenses in public hospitals in a western province was too high, so they had to issue urgent documents on medical expenses control. When talking about why the plan was not found early, the relevant staff of the health management department of the province said, "It is very difficult to control the false expenses of various hospitals. We can’t grasp the information of hospital prescriptions in real time, and the lag of information feedback leads to the management department losing the opportunity of early prevention."
How to make data "run more", we must first make the road between data smooth. According to industry insiders, "Big data helps national governance, which is inseparable from the coordination and business integration of various departments. In practice, the problem of information islands needs to be further solved. "
Big data should be connected to high-frequency application scenarios of public services, so that people can enjoy convenience.
"In fact, I twisted my foot and went to the hospital for treatment and spent thousands of dollars back and forth. The money was mainly spent on various inspections." Mr. Guo, who had just been discharged from the hospital a few days ago, confided to the reporter, "I understand that the hospital is also good for me. Tests such as blood drawing are to prevent adverse reactions from using the wrong medicine. But is it possible for everyone to have a medical database to avoid some repeated and repeated inspections? "
"Big data helps the modernization of national governance capacity, which requires not only technology, but also timely changes in the way of thinking." A staff member of the Beijing Economic and Information Committee mentioned that in the face of big data applications in government services, government workers need to take the initiative to learn and actively seek change.
"Beijing Connect" is a mobile portal for government services built by Beijing, which brings together government services, public services and convenience services in the city. The goal is to let citizens enjoy all services with one mobile phone application. At present, "Beijing Connect" has technically realized the function of extracting data from different departments through interfaces, and initially realized "data runs more errands and people run less", striving to make people do things as convenient as "online shopping".
The reporter learned from the Beijing Economic and Information Committee that as a mobile portal and smart city platform in Beijing, "Beijing Connect" has realized the intensive construction of urban software infrastructure such as real-name authentication, electronic license and virtual card, and has the ability to open up information islands and support the interconnection of data services of governments and commissions at all levels in urban areas.
However, the rapid popularization and development of big data and its applications have also brought more challenges to government workers. "The existing laws and regulations don’t clearly define which data can be opened and which can’t be opened, which also leads some departments to dare and don’t know which data to share and worry about touching the red line. In addition, in order to make better use of big data, professionals are also needed, and at the same time, the data literacy of cadres is improved. " The staff of the Beijing Economic and Information Committee said, "Next, we will continue to access the functions of some high-frequency application scenarios, and strive to let’ Beijing Connect’ provide more online services so that people can truly enjoy the convenience of smart cities."
"We are generating a lot of data every day, and these massive data can only play a role in applications." Wang Sanshou said, "Simple data stacking will not only waste hardware resources such as servers, but also be detrimental to data mining and further use. Data sharing should be the integration of the business of relevant government departments, and data should be run to be better used. "
People’s Daily (11th edition, May 14, 2018)